Refund policy
Last Updated: October 3, 2026
We want you to have a positive experience shopping with LAZEE.
Return Eligibility
Products may be eligible for return subject to the conditions and timeframe specified by LAZEE.
Returned products should generally be:
- Unworn
- Unused
- Unwashed
- In original condition
- Free from damage, stains, odours or alterations
- Accompanied by original tags and packaging, where applicable
Non-Returnable Products
Certain products may not be eligible for return due to their nature, hygiene considerations, customization or other applicable restrictions.
Any applicable exclusions will be clearly communicated on the product page or at the time of purchase.
Return Request
To request a return, contact us using the details below and provide:
- Order number
- Product name
- Reason for return
- Relevant photographs or other information, where requested
Refunds
Once an eligible return has been received and inspected, LAZEE will process the applicable refund according to the original payment method or another method communicated to you.
The time required for the refund to appear in your account may depend on the payment provider or financial institution.
Incorrect, Damaged or Defective Products
If your product arrives damaged, defective or materially different from what was ordered, contact us promptly.
We may request photographs or other information to assess the issue.
Where applicable, LAZEE will provide a suitable remedy in accordance with applicable law and our policies.
Return Shipping
Return-shipping arrangements and costs depend on the reason for the return and the applicable LAZEE return terms.
The applicable return-shipping information will be communicated during the return process.
Contact
Email: lazee.inn@gmail.com
Phone: +91 99 0405 6452
FINAL VERSION REQUIRED: Return window, refund timeline, return shipping responsibility and exact non-returnable products need to be confirmed by the brand before publishing.